Take control of your Car Rental Operation
Spindle gives you a live window into your operations so you get real-time visibility into your people and your fleet.
Bust Bottlenecks in the QTA
The Quick Turnaround Area is the heartbeat of your operation – and Spindle keeps it pumping smoothly. By monitoring each vehicle’s journey through QTA, Spindle highlights exactly where cars pile up. Maybe the wash bay is understaffed at 5 PM, or fueling slows down on weekends. You’ll see it and can redeploy staff on the fly to where they’re needed most. The result? Cars move through faster, and you avoid the cascade of delays that happens when the lot runs out of ready-to-rent vehicles.
Accountability that Drives Performance
It’s simple: when everyone knows their work is visible, they step up their game. Spindle creates a culture of accountability without any extra management effort. Team members can see their own stats and how they stack up, and you can recognize the high performers while addressing the stragglers. Just the act of bringing hidden work into the light motivates crews to follow best practices and hustle a bit more.
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VEHICLE SKIPPED CLEANING
Joanna Stines has been detected taking long breaks
3.4k
Vehicles serviced per week
- Driver Hours:
- 391
- Performance:
- 105.2%
Make Smarter Decisions with AI-Powered Insights
Spindle’s AI capabilities don’t just report what’s happening—they help you understand why.
Proactive Alerts, Not Just Dashboards
Be the first to know when something’s off—whether it’s a skipped cleaning, a long break, or a sudden dip in productivity.
Predict and Plan with Confidence
Understand your trends and forecast future demand. From staffing to vehicle flow, you’ll have the data to prepare for busy days and optimize slow ones.
Frequently asked questions
How does Spindle work? Do I need to install hardware?
Spindle uses mobile devices—like smartphones or tablets—for data collection, so there’s no need for complex infrastructure or physical installation. You only need a handful of devices placed at key checkpoints in your operation. Not every employee needs a device; a few strategic placements are enough to generate the data needed for full visibility and actionable insights.
How will Spindle help reduce my labor costs?
Spindle tracks productivity metrics for each employee across the operation, allowing you to identify top performers, uncover inefficiencies, and implement performance plans. This visibility enables more accurate scheduling and gives you the tools to incentivize teams based on measurable results.
Can Spindle integrate with my existing operational tools?
Yes. Spindle supports a wide range of input sources and devices, including Android and iOS smartphones, ruggedized tablets, and electronic kiosks. Whether your staff uses mobile apps or shared stations, Spindle can adapt to your existing workflows without disruption.
How quickly can I expect results after implementing Spindle?
Some operators have seen up to a 15% improvement in operational efficiency within weeks. While long-term results grow as workflows are optimized, many teams see gains simply from increased visibility and accountability once the system is live and performance is being tracked.
How can I view and use the data Spindle captures?
Spindle generates detailed reports per employee, team, and operation segment—helping you analyze throughput, identify slowdowns, and measure performance across time. You can also receive daily reports summarizing the previous day’s activity, so you start each day with a clear picture of how things are running.
Is Spindle built specifically for car rental operations?
Yes. While Spindle is a flexible platform used across multiple industries, we offer a car rental–specific product tailored to your unique workflows. It understands the nuances of vehicle movement, QTA cleaning, frontline visibility, and readiness. You can configure checklists to ensure vehicle quality before cars reach the ready line, and track every step with precision—making Spindle deeply aligned with the needs of car rental operations.
Can I export the data for my own analysis?
Absolutely. While Spindle offers powerful built-in dashboards and reporting tools, all your operational data can be exported to Excel or CSV format. This gives you full flexibility to perform custom analysis, create internal reports, or integrate with other business tools.
How hard is it to train my team to use Spindle?
Spindle is designed to be intuitive and easy to adopt. Most frontline staff need minimal training—just a quick walkthrough using our mobile app or kiosk interface. Managers and directors can typically start using dashboards and reports the same day.
What kind of support do you offer after implementation?
We provide hands-on onboarding, access to a dedicated support team, and ongoing success check-ins. You’ll also have in-app guidance and resources to help you make the most of the platform as your needs evolve.
How long does it take to get Spindle up and running?
Deployment is fast. Most customers are fully operational within a day, especially if they already have the devices and connectivity in place. We handle setup, configuration, and provide onboarding to get you moving quickly.
Can I start small and expand later?
Yes. Spindle is modular and scalable. You can begin with a single location or workflow and expand over time as you see value—whether across lots, teams, or more advanced features like quality control or automated assignments.